FAQ

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1.Are machines tested before shipment?

Yes. Every machine is fully tested for pressure, flow rate, and overall performance before delivery to ensure it meets specifications.

2.Can I visit your factory?

Yes. Factory visits are welcome by appointment.

3.What is the lead time for production?

Lead time depends on the model and order quantity. In general, production takes 7–25 working days after receiving the deposit. Our sales team will confirm the exact schedule with your order.

4.How can I get a quotation?

You can contact us via email or WhatsApp, or submit an inquiry through our website.
Our sales team will respond within 8 hours.

5.Do you provide spare parts?

Yes. We supply original spare parts and can prepare spare parts kits together with the machine shipment.

6.Do you provide technical support?

Yes. Our technical team provides online support, manuals, and videos to assist with installation, operation, and maintenance.

7.What is your warranty policy?

We offer 12 months warranty for our machines, covering manufacturing defects under normal use.

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    Add: Building 3, No.9 Shunying Road, Shunde District, Foshan, China

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